Workplace Strategy Report: From Chaos to Catalyst

Chaos to Catalyst: The Bold New Office

"We're not competing with other offices. We're competing with home."

Insights from the Connected & Woodalls NYC Event
Feat. Leaders from: JP Morgan Chase, Savills, & Cushman & Wakefield

The 3 Pillars of the "Un-Office"

The consensus from New York was clear: we are witnessing the emergence of a space built around hospitality, sociability, and flexibility rather than hierarchy.

1. Hospitality

The workplace is taking cues from hotels. It’s about concierge-level service, intuitive wayfinding, and designing for the human experience from the moment of entry.

"Does the workplace serve the people using it, or is it serving a legacy model?"
Marisa Galioto, JP Morgan Chase

2. Sociability

Collaboration doesn't just happen. It must be engineered. Spontaneous interactions are the strongest drivers of innovation, yet poorly executed open plans often reduce them.

"The real magnet is energy. The kind that sparks connection and reminds people they're part of something bigger."
Kristoff DuBose, Woodalls

3. Flexibility

Static offices are liabilities. Flexibility spans design and operations, allowing organizations to pivot quickly in response to shifting business or technology demands.

"Flexibility is not a layout. It's a mindset. Tech is changing space. If you fail to adapt, it becomes irrelevant."
Rachel Casanova, Cushman & Wakefield

Get the Full Report

This is just the executive summary. Download the complete "Chaos to Catalyst" PDF to access the data, the frameworks, and the strategic roadmap.

  • The 6 Strategic Imperatives for workplace transformation.
  • Why data is the new currency for justifying ROI.
  • How to "productize the office" (The JPMC Model).
  • Guiding questions for your leadership team.